Before returning any item, please contact us for instructions. To check if your item is eligible for return, please refer to our return policy.
Contact Information:
- Phone: 347-882-5851
- Email: support@sweetbasilus.com
When contacting us, kindly provide your order number to help us track your return efficiently.
Once we receive your returned item, we will carefully examine it. We will then notify you to confirm that we have received your return.
If your return is approved, we will initiate a refund to your original method of payment, whether it is a credit card or another form of payment.